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Terms and Conditions

By accessing, browsing or purchasing from windwerks.com.au you signify your acceptance of the following Terms & Conditions:

Agreement

When you place an order with us, you voluntarily enter into an agreement between you and Windwerks subject to the terms below:

  • You agree to make a purchase based the price shown on the website.
  • You will receive a confirmation email along a copy of the tax invoice detailing your information. This is a confirmation that we have accepted your order with the specified price including shipping cost.
  • We will not be liable for all wrong information entered which resulted the order being lost in transit or returned to us. So please check your information thoroughly during the ordering process.
  • If any items in your order is not available, we reserve the rights to cancel the order and payment made will be refunded in full.
  • We reserve the rights to cancel the agreement between us at any given time if deem necessary. Payment made for the order will be refunded in full.
  • We reserve the rights to change or discontinue any items sold at any time.

Windwerks shall not be liable for any consequential damages or injury that may result from the use (or misuse) of the information, media or products on this site. As the purchaser, you are responsible for following any age suitability and adult supervision recommendations on the product packaging.

Most products sold by Windwerks are manufactured on site at our facility in Northern Rivers, NSW and all products are guaranteed to meet the specifications and purposes for use as outlined on this website. The products sold on this website are not aviation rated. However, where applicable, they are constructed to CASA guidelines and regulations, in particular subregulation 89S (3) of the Civil Aviation Regulations 1988, and meet industry standards for wind indication purposes.

You agree that we may hold your details for the purpose of completing your order or contacting you regarding your dealings with us. Please also see our Privacy Policy.

By you purchasing from our website Windwerks accepts that you agree with these posted terms and conditions.

If you need further information regarding our Terms and Conditions, please contact us.

Copyright

The site is owned and operated by the proprietors of Windwerks. The material included herein, including text and graphics, and the selection and arrangement thereof are © copyrighted by Windwerks – All Rights Reserved.

No material from www.windwerks.com.au may be copied, reproduced, republished, posted, transmitted, or distributed in any way. You may print in hard copy portions of this web site with the sole intent of using the information to benefit your knowledge and experience at Windwerks. Printing material for any other reason, or transferring it for use on any other website, or the modification, distribution, or republication of this material without prior written permission from Windwerks establishment is strictly prohibited.

Accuracy

Every effort has been made to ensure the accuracy of the material contained on this site. The information on this site is made available to you on the understanding that it is for guidance and information purposes only.

Users should independently verify the accuracy, currency, completeness and relevance of the material on this site, or information contained in it if need be. Changes in circumstances after a document has been placed on the Internet may impact on the accuracy or currency of the information. For particular queries, or to assist in ascertaining currency of information, please contact Windwerks by going to the contact page on this site.

Links

Windwerks links to other websites are provided in good faith, but no assurance can be given as to the quality, accuracy, or relevance of material on such sites. We do not control these websites and the material they contain, and therefore take no responsibility for them.

Payment

We accept Credit Cards, BPay and Direct Deposit. There is no surcharge on any payment method unless applied by your own credit card company.

For all direct deposits, you must enter the order number and surname as a reference for your bank transfer. Unrecognised bank transfers might delay the fulfilment of your order.

Prices

All prices displayed on our website are in Australian dollars and include GST. All payments are processed in Australian dollars.

All prices are correct at the time it is shown on the website. In the unlikely event that there are pricing errors, we will get in contact with you with the options for you to pay the price difference or cancel the order for a full refund. We reserve the rights to make any changes to the price at any time.

Final cost of your orders includes a flat rate shipping cost unless specified.

Promo Codes

Only one promo code can be used at checkout. Promo codes that we advertise will expire at the date mentioned in the advertisement and we reserve the right to discontinue any promo code without notice.

Promo codes will give you a discount on the total price of all items excluding the shipping cost unless stated otherwise.

If a promo code has been used inappropriately or has not met the terms and conditions from an email newsletter or advertising materials; we reserve the right to cancel or edit the final price of an invoice.

Items Description and Availability

All items are being described to the best of our ability and knowledge. Should there be any discrepancy between the description and the actual product, we will accept the liability to replace the item or make a full refund but not liable to make any compensation due to any loss.

All images of the items shown on the website are for illustrative purposes only. While we try our best to display the images as accurately as possible, please note that the items’ image or colour displayed on your device’s monitor may vary and may not truly reflect the actual item. We do not guarantee that colour will be an exact match to the actual product.

Shipping and Delivery

We aim to send your order out within the estimated time frame as mention on our website. In the event that we are unable to fulfil the order within the estimated time frame due to some unforeseen circumstances, you will be notified on the phone or email.

Our agreement is considered complete when you received your order at the delivery address provided. The items will be under your responsibility from the completion onwards unless the item is found faulty or damaged in transit.

For our full shipping and delivery policy, head on to https://www.windwerks.com.au/shipping-and-delivery

Returns and Refunds

We generally accept all returns and our terms are consistent with your statutory rights.

If you are unhappy with your purchase or simply change your mind, you have up 14 days from the day your receive your purchase to return any change of mind purchase for a refund of the price of the items. All items need to be in its original resalable condition as received, unopened and unused.

To make a return, you will need to let us know your intention to return the item first by emailing or calling us before sending them back to us in the post so we know to look out for your parcel. You are advised to use a reliable method of postage; registered post is recommended. You will be responsible for the returned parcel until it reaches us. We have the rights to refuse an exchange or refund if the order was placed more than 14 days from the date you received your parcel or if the returned item is damaged, used and/or without its original packaging.

Upon inspection, if the items satisfied the criteria of the conditions mentioned above, a refund will be made within 3 – 5 working days using the same method of payment you used when you make the purchase. Refunds are for the price of the items only excluding shipping cost.

For our full Returns & Refunds policy, head on to https://www.windwerks.com.au/returns-and-refunds

Privacy Policy

All information collected about you is used in accordance to our Privacy Policy.

For our full Privacy policy, head on to https://windwerks.com.au/privacy-policy/

Website

When you come to our website (www.windwerks.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites.

Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Other Information

Windwerks reserves the rights to revise these terms at any time. You are advised to check the terms for each time you place an order with us. These terms are governed by Australian consumer law. If any part of our agreement and terms is not complying the law, the Australian consumer law will overwrite ours.